dee wrote on January 07, 2008 08:23 PM: To doug.

One thing you're failing to realize, is that dealers bust there butts in these small grinde joints for years and years before an oppertunity of employment that pays substatialy is even a thought. A majority of these dealers at the Wynn have been slinging there games for 10 years+. They are professionals in there skilled trade and keep these games running smoothly and flawlesly. Which in turn keeps the superstitious gamblers(which most are) happy and entertained. Leaving these floors with little to0 pay attention to. As you would see with any trip to the Wynn. The fact that they are resting on the podiums or having personal conversations amongst themselves, just goes to show that these dealers are doing there jobs efficiantly and desrerve to be making the money they are, and still would have been had Mr. Wynn decided that the Dealers should pay his management staff. Dealers are actually paying to work at the wynn. Making minimum wage they give 4-5 times that back by the loss of there tokes. The dealers hired at the Wynn deserve ther incomes and have every right to fight for it back. By the way, casinos have plenty of vidio Black jack games and people still play on the table games for the interaction and help pervided by these employees. If players have a good time and like there dealers they tip if not they don't eithor way its's the customers choice. Just like it is in any other customer service setting. So to you, I say "stuff it!".

peter wrote on January 07, 2008 12:34 AM: Floor should not get a cut of the Tokes, The dealers make the money, You took a job as Floor knowing that you make less than the dealers. If you wan't to make more money, be a dealer. If dealers worked for there own, customer service would be so much better, as it is Vegas does have some miserable dealers.

hornhiyo wrote on January 06, 2008 06:30 PM: we make less than min wage if you win and have fun you should tip most people don't realize that we make a min wage and rely on tips the casino won't let us say anything about tipping so a lot of people don't know the proper thing to do is to tip if you win tip. A dealer will never think bad of you if you lose and don't tip but if you win and don't tip you are a stroke. You should never stack your white and pink chips on top of your bet that tells the dealer you are a stroke when you color up before you leave never leave with white and pink chips give them to the dealer it don't matter how far you are down that white or pink chip is not going to make the difference if you are going to win back what you have lost would'nt you rather play with a freindly dealer than a dealer that sees you for a stroke bottom line if you win I win I want you to win but if you win and don't tip I am on a mission to take every nickel you have

Be very cereful wrote on January 05, 2008 11:50 PM: Tipping dealers in New Zealand casino's is NOT ALLOWED.
This house rule makes good sence as all dollars end up in the tray. If USA casino's were to pay $11.00 an hour (no tipping allowed) they will make out and all dealers would cry but are they worth $11 somewhere else?
A dealer is not worth more than a maide or porter. If the casino is dirty then no customers for dealers to get tipps from.
Split tips with all employee's or bring in NO TIPPING allowed rule.
Owners wake up! You are spending billions and letting one group run a side business under your nose's.

douglas wrote on January 05, 2008 11:07 PM: those who actually have played casino table games might notice that other than "helping" [a felony], the dealer is little more than a machine. absolutely their "advice" is flawed, leastwise in a 21 game. of course, the stiffs are no better.

otoh, floor stiffs correct dealer errors, adjudicate disputes, and most importantly, distribute "comps".

if anyone should get a toke, it should be the game supervisors/"team leaders". they and casino hosts are the only staff who can do the patron any good.

for those "advantage" 21 players, occasionally the dealer can be played to generate a deeper deck penetration on the few remaining pitch games. conversely, many dealers automatically announce "checques play" when they sense a skilled 21 player. or, they alert the stiff when tapped out.

better would be that the table games were mechanically dealt with at least the same rules as on the few remaining, attackable games.

lost on patrons is that even the slightest increase in wages or benefits to dealers behaves as a tax ultimately paid by those patrons. obviously the casino licensee passes on all cost increases, and likely rounds it up.

thus those who play at dealer unionized casinos are being double-teamed... the house vig/edge built into most games plus now, the union wage and benefit package passed through.

for this a player should tip ?

oldlawdawg wrote on January 05, 2008 09:26 PM: Why should minimum wage employees who ride the ups and downs of "tip trade" have to subsidize the salaries paid to supervisors by gaming employers such as Wynn? Thos who go to school and learn to become dealers or croupiers do so because of the potential for tips, and tips are often a direct reflection of the personality and professionalism of the person to whom the tip is given -- its not just a standardized practice of customers when they win at a table, and those who regularly earn the highest tips generally know how to satisfy the customer such as to be such a good "earner." In fact, supervisors should be paid sufficiently that they cannot even accept tips at all lest employess feel they must tip supervisors to get good shifts or to avoid various forms of "pressure," harassment and even retaliation. I worked my way through high school and college making tips in high-end dining rooms, and allowing supervisors to accept tips from floor employees they supervise allows for all manner of mischief -- requiring supervisors to get a share of an employee's tips smacks of an unfair labor practice. If Wynn cannot afford to tarin and pay its supervisors as professionals then it should close shop as employees should not subsidize the payroll. It just ain't fair.

douglas wrote on January 05, 2008 12:03 PM: the "bosses" that are cut in on the tokes are floor stiffs including dual rate, not some executives in an office. to suggest that is obviously spin. those who must spin have concluded that their position is so frail so as to need deception.

the reason dealer tokes were split between pits or shifts was that some games like the big 6 drew close to zero tokes. those dealers who were assigned to those games made little more than the base, minimum wage. otoh big baccarat games dealers could score a thousand a shift.

as to wynn "flake" [is that a verb ?] either investors or employees, that's more intentional deception. why must people lie to advance a personal agenda ? wynn investors should continue to enjoy the benefits of an exceptional casino operator. same as when he owned mirage resorts. as to the employees, it seems that he usually was the first to anoint culinary contracts. actually that was to head off at the pass, his properties as being strike targets. as to wynn dealers, can anyone intelligent suggest that 70-80k a year under the present toke system is "flake" ? that for a few week "education" pitching cards ? are dealers "suffering" with that wage ? amazing dishonesty.

toke boxes should be eliminated.

same as all toys should be removed from bickering siblings. let the union "protect" the dealers with a "livable" wage [$20 an hour ?] and benefits approaching the culinary health package. no more complaints about who got what shift, who got an early out, who had to work which games, who got weekends. no more concern about "go for your own".

players must be made aware that the union benefits squeezed from the casino will absolutely result in tighter games and tougher comps.

KK wrote on January 05, 2008 11:02 AM: INSTEAD OF THE EXECUTIVES RECEIVING A PEICE OF THE ACTION, WHY DON'T STEVE WYNN JUST INCREASE THEIR WAGES, HE'S TOO CHEAP AND THE DEALERS ARE SUFFERING BECAUSE OF THIS. THE EXECUTIVES ARE LAUGHING OVER THIS !

KW wrote on January 05, 2008 10:58 AM: I RECENTLY SPOKE TO AN EXECUTIVE THAT WORKS AS A "CRAP BOSS" AT THE WYNN.I ASKED HIM TO EXPLAIN TO ME WHY HE GETS TO RECEIVE A PEICE OF THE ACTION FROM THE DEALERS ? HIS REPONSE WAS,"IF IT WERE'NT FOR US (BOSSES), HAVING THE CLASS TO DEAL W/ THE CUSTOMERS , THE DEALERS WOULD'NT MAKE NOTHING. WE ARE THE ONES THAT SMOOZE W/ THE CUSTOMERS.THE DEALERS HAVE A VERY BAD ATTITUDE AND DON'T KNOW HOW TO SMOOZE LIKE US.HE SAID THEY HAVE THE BEST JOB IN TOWN AND IF THEY ARE NOT HAPPY,THEN STEVE WYNN WILL GLADLY REPLACE THEM WITH OTHERS THAT ARE WAITING FOR EMPLOYMENT.HE ALSO SAID THAT IF THIS CONTINUES THE WAY ITS GOING ,HE'LL START CHARGING ALL THE DEALERS TO PARK THEIR CARS AND PAY FOR THEIR MEALS ETC. I PERSONALLY DON'T AGREE W/ HIM. VERY COCKY ATTITUDE ,SOME OF THESE BOSSES.I VOTE FOR THE DEALERS.

Rob Fisher wrote on January 05, 2008 10:54 AM: If I owned a casino, I would want my supervisors to be totally loyal to the casino.... not the customer. pit bosses and supervisors have the power to make decisions that cost the casino money. when you make the customer the "BOSS" due to the fact that your income is based on their happiness, you have then set up a conflict of interest. this move is gonna hurt little Stivie Wynn more than it will save him money. he should simply pay his supervisors enough to make them totally loyal to him.... that would be the smart move

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