Jim wrote on March 28, 2008 06:05 AM: WOW, there is really no limit on income and profit when you virtually adjust the payouts to nearly nothing, quit mailing out any food comps and adjust the point systam(rewards) to some ridiculous form that nobody has a clue of what reward they are receiving for their play. You just sort of play and they mail you something that has absolutely no rhyme or reason to your previous play. Oh and you have to give away some 99 cent store piece of crap every few days or so and then run out before the people get there and then you substitute it with other junk that nobody wanted. I now have more BBQ tongs than there are hot dogs in a package. Then there are the pooper scoopers, guess eventually they are gonna give me a dog or cat so I can use them, and the very (CHEAP) chip clips, wow gas is only $3.25 a gallon and I drove there for a chip clip. Come on how long do you think people will continue contributing to your bottom line when there is no paybacks, they will and they have already begin to cut back on their play and are finding other places to play. Perhaps you should re-name the places the black hole or provide pre-paid envelopes so people could just mail their money in so they could save lots of time and gas. I am mostly speaking of Arizona Charlies on Boulder Hwy.