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Feeling cheated, homeowners sue

Lawsuits say lenders, Realtors, appraisers failed their clients




When Brad Cohen's monthly mortgage payment jumped from $1,700 to $2,400 and the bank came calling with foreclosure notices, Cohen did what any red-blooded, meat-and-potatoes American would do.

He called a lawyer.


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  • The pending lawsuit could become the first local test case in a broadening national spate of claims against Realtors and lenders who lawyers say put buyers in houses too pricey for their budgets.

    Cohen is suing the mortgage broker who refinanced his loan and has retained trial attorney Robert Cottle to represent him.

    Cottle is preparing several lawsuits against Realtors, lenders and appraisers -- "a triangle of professionals, every one of whom failed consumers most of the time," Cottle said.

    He expects to file Cohen's lawsuit within the next 60 days.

    Cottle, a founding partner in Las Vegas law firm Mainor Eglet Cottle, said he'll prove agents, lenders and mortgage brokers failed in their fiduciary duty to explain all borrowing and buying options, and to give home buyers professional recommendations on their best interests. Rather, brokers and agents focused on commissions, fees and corporate bonuses that came from placing buyers in expensive homes with interest-only loans and option adjustable-rate mortgages that adjusted upward. And they did so without explaining the consequences to borrowers, Cottle said.

    Attorneys in Arizona, California, Maryland, Ohio and New Mexico have filed similar lawsuits, claiming professional lapses could cost hundreds of thousands of homeowners their properties.

    Cottle estimated as many as 15,000 Las Vegans could have solid claims against sales agents, loan brokers and appraisers. He's evaluating about a dozen other cases for a multiparty lawsuit he might file after he files Cohen's lawsuit. Though all his mortgage-related clients have come thus far from referrals, he's planning a public announcement within three to six months to let more homeowners know he's handling such cases.

    "The burden of making a good financial decision is on the consumer, but he's got to have the right guidance," Cottle said. "If the defendants can't prove they did their job with professional responsibility, then the consumer wins."

    Some observers say the lawsuits won't be so easy to prove.

    Tom Davidoff, an assistant professor at the Haas School of Business at the University of California, Berkeley, said consumers rely on brokers and Realtors to give them the right advice.

    "People have to rely on the say-so of the professional, because mortgages are very hard to read," Davidoff said.

    If a mortgage broker informs a borrower of the loan's terms, however, and the borrower simply ignores the paperwork or doesn't listen to an explanation of the loan, the case weakens. Consumers can't demand more honesty than the law requires, Davidoff said.

    And barring cases of outright fraud, it'll be difficult to find a "deep well of sympathy" for homeowners under water on their mortgages, said Keith Gumbinger, vice president of HSH Associates, a Pompton Plains, N.J., mortgage-consulting firm.

    "It's important to ascribe some responsibility to the borrower, or we have to paint everybody as a victim," he said. "If someone said you could have a 2 percent interest rate, did you not ask anymore questions? Did you not call a lawyer or anyone else to act on your behalf? Did you simply sign on the dotted line because someone told you that you could have a house for $189 a month?

    "If fraud was perpetrated, absolutely, there's a case," Gumbinger added. "If it's just, 'I didn't read the documents and I didn't know the rate could adjust,' that's something different."

    Cottle agreed that home- owners share some responsibility for taking out suitable loans.

    "But if you put food in front of a hungry man, he's going to eat it," he said. "The consumer relies upon the professional to do their job to protect his interests. This is professional greed. Greed won, the consumer lost, and now we're in this mess."

    For Cohen, it's a sizable mess.

    Cohen has owned his 1,968-square-foot home in southeast Las Vegas since 1999. In 2005, the disabled dairyman refinanced his mortgage to pay off credit cards and "put some cash in (his) pocket." Everything was fine, Cohen said, until September, when his interest rate adjusted and his monthly installment swelled to $2,400 a month. He hasn't been able to come up with a payment since. He owes more than the home is worth. His homeowners insurance has lapsed, and he can't swing his property taxes anymore. He's gotten as many as 14 calls in one day from his lender, along with letters denying requests to modify his loan's terms.

    "It's like everything is crumbling and I feel very trapped," Cohen said. "I'm down in a hole and I can't get out."

    That's the fault of the mortgage broker who refinanced his loan, Cohen believes.

    He's alleging that she falsified his income on the loan application, and he's also saying she told him he didn't have to read the 200-page stack of papers she placed before him during the loan's closing. Because they'd done business before, he trusted her and didn't study the documents.

    "She said, 'We'll be here eight hours if you read every page,'" Cohen recalled. "Now that I look back, I just feel I was blindly taken advantage of because of trust.

    "It's a difficult thing," he added. "All your life, you work for certain things. You get them, and then they're taken away because of somebody else's dishonesty."

    Cottle will pursue damages for Cohen and other clients on several grounds.

    On top of pointing to abandoned fiduciary duties, he'll note Nevada's recognition of liability for lost business opportunities. The consumer whose trashed credit rating costs him a better loan in the future should be paid for missing out on the cheaper mortgage. Then there's the stress of becoming quarry for bill collectors.

    "The anxiety they go through by getting threatening calls on a daily basis, it's like being a hunted animal," Cottle said. "That's not what we in America recognize as a civil way to live. It's stressful and it's unfair. But for that greed factor, they wouldn't have those problems."

    Cottle won't seek money damages alone; he'll also ask judges to issue restraining orders halting foreclosures, and he'll request improved mortgage terms. In cases involving flagrant fraud, he's hoping for punitive damages.

    Each homeowner's mortgage is different, so it's tough to pinpoint typical money damages in cases involving exotic home loans. But Cottle said he expects monetary damages of $50,000 to $150,000 on a $300,000 mortgage. State law caps punitive damages at three times the amount of compensatory damages, so someone winning $100,000 in money damages couldn't get more than $300,000 in punitive awards.

    Cottle will try to collect through the professional liability insurance mortgage brokers and sales agents carry to cover errors and omissions in their practices.

    Chasing insurance dollars could cause fresh troubles for consumers, Davidoff and Gumbinger say. That's because lenders and brokers will pass along higher costs from litigation, pricier liability insurance and rewritten loans to other home buyers.

    "At the end of the day, there are only two people paying for this, and that's you and me," Gumbinger said. "These big awards may be spread over a lot of people, but we all have to pay for them. They will show up in higher transaction costs for everyone else."

    Cottle said the real result of his legal efforts will be a return to traditional borrowing criteria, and renewed emphasis on granting loans that borrowers can truly afford.

    Cohen has narrower goals.

    "I want to be able to get my life back. That's what I want," he said. "I don't want to have to worry every day. Even if I'm not in this house, I don't want to have to worry every day. I don't want to have to contemplate what could happen."

    Contact reporter Jennifer Robison at jrobison@reviewjournal.com or 702-380-4512.

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    Vegas Resident wrote on July 09, 2008 02:48 PM: I bought my home in Vegas and got a stack of 200 papers too. No one reads them! That is why you get the disclosure statement. Even without reading them I knew I was getting a fixed 30 year rate. The man knew what he was doing, He is just trying to get someone else to pay for it. The banks offered me an ARM too and when I asked what the 30 year fixed rate would be, they said "the same" so I said, then why the he** would I want a ARM? and took the fixed.


    julie wrote on May 13, 2008 09:31 AM: FYI, this article states that "in 2005, the disabled dairyman refinanced his mortgage to pay off credit cards and put some cash in (his) pocket."

    THEY MISSED THE FACT THAT MR. COHEN HAD ALREADY REFINANCED **FIVE** TIMES PREVIOUSLY.

    He wasn't a first time buyer who got hoodwinked into signing some complicated paperwork, he'd signed essentially the same set of paperwork with different terms numerous times since he bought the house in 1999, pulling money out each time.

    He needs to step up and take responsibility for his actions; no one FORCED him to sign the documents, and even if he felt "rushed" at the document signing, he still had THREE DAYS to cancel the entire transaction each time.

    I bought my house using a much-appreciated "stated loan" product in 2003, refinanced down to a 15-year term in 2004 (with no cash out) and have been religiously making my payments ever since, with $0 credit card debt.

    If Mr. Cohen is truly disabled, sorry for the hardship, but if you hadn't refi-ed SIX TIMES and pulled all of your equity out, you would probably still be able to afford the sub-$1000/month house payment you started with in 1999.


    REALiTY wrote on May 06, 2008 05:21 PM: It's a bad situation all around.

    The buyers wanted status homes, they could in no way afford.

    The realtors wanted higher and higher commissions, they didn't deserve.

    Builders jacked up prices into the stratoshere, even as quality went down.

    Appraisers inflated values to please everyone, some to make bucks on the side.

    Bankers were willing to look the other way on income and liar loans became the norm.

    One of these days prices will return to Earth and people will go back to buying a home to live in, not flip.


    TimeRanger wrote on May 04, 2008 06:35 PM: Bottom line - Cohen signed the papers. Even if the papers said he made $XXXXX per month and he actually made $XX/month, HE signed them. Case dismissed.

    Mr DA, would you like to file charges for Falsifying a Loan Application? I thought so.... Bailiff, please take Mr Cohen into custody.


    ScaredToBeARealtor wrote on May 04, 2008 09:41 AM: As a Realtor, I generally like to read the comments after housing-related articles, to see what the public is thinking. Some of the anti-Realtor sentiment really takes me aback at times; it's amazing what we get blamed for. But it was such a relief to see by the remarks below that, except for NRB, readers are not letting a distate for Realtors stop them for seeing this for what it is...a money-grab by an attorney who is trying to create a niche for himself. No one expected this downturn; with everyone wanting to buy their 2nd home (or 3rd, or 4th) in Las Vegas in 2004/2005, Realtors were helping people achieve their goals. Now Realtors, mortgage agents and appraisers are regularly accused of "deceiving" people into buying, after helping them get what they wanted! I am extremely conscientious; any of my clients will tell you that I work hard on their behalf--and that I have helped them make money. Yet we're often painted with the same broad brush as greedy, deceptive lowlifes. So thank you, readers, for seeing this for what it is. I don't think this suit will be successful, and we should all hope that only actual cases of malpractice should make their way into the legal system. We all know they are out there, but fraudulent real estate agents, mortgage officers and appraisers are certainly not the norm. I am proud that I make my money in an honest effort to help people, and not by encouraging "victims" of their own mistakes to find someone else to hold responsible for their actions.


    TK wrote on April 28, 2008 10:28 AM: Professional greed was mentioned in the article. Professional greed is 100% what that lawyer is all about. No way this frivolous lawsuit will work. Will this moron homeowner then sue this moron lawyer for losing his case? I hope so.


    NRB wrote on April 26, 2008 02:08 PM: This whole foreclosure mess is about greedy realtors, greedy mortgage bankers, greedy appraisers and anxious buyers. I've purchased 5 homes here in 20 years the first 4 I had to jump through hoops to verify income vs. debt. The last one was like "whatever".
    They kept trying to push a second loan on me for a bigger down or a ARM or interest only loan. I knew better, but many people don't and it's the largest purchase most people will make with very little experience. I blame the consumer maybe 25%


    Get Real wrote on April 18, 2008 02:53 AM: "Cohen has owned his 1,968-square-foot home in southeast Las Vegas since 1999. In 2005, the disabled dairyman refinanced his mortgage to pay off credit cards and "put some cash in (his) pocket."

    Can't wait to see how the credit cards got racked up and where the cash from the refinance went.


    Bob wrote on April 16, 2008 09:13 AM: Even if he didn't care to read the 200 pages of documents, every loan comes with a 2 page disclosure statement, which is required by law. All he had to do was read that one document.
    Thinking that home values were going to rise forever was a fantasy. He's to blame for his own predicament. The cases should be thrown out. Stupidity is no excuse when you sign a contract.


    Personal Responsibility wrote on April 15, 2008 03:49 PM: The borrower needs to be given time in prison for lying on a mortgage application. He stated a falsely inflated income and signed on the dotted line. Don't give me the BS that there were too many pages to read. This borrower should go to jail and the lawyer should face ethics charges for filing a frivolous lawsuit.


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