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Resorts' gadgets to suit guests

System will enable adaptable environs in CityCenter hotels

There was a time when a high-tech hotel room consisted of dial-up Internet access and free movies.

At the $9.2 billion CityCenter, the bar is being set a bit higher.


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  • MGM Mirage said three of the hotels at CityCenter will have an in-room technology system where guests can customize their room environment for their own personal tastes. The room recognizes the hotel guest when the person enters or leaves and automatically adjusts the settings.

    Think "The Jetsons" without Rosie the Robot.

    Scot Campbell, MGM Mirage's chief information officer, said the technology is unique to CityCenter. No other hotel in the country is permitted to use the technology until it debuts at CityCenter when the development opens at the end of 2009.

    "People are using more automation in their homes, and the idea was to bring that same type of automation into hotel rooms," Campbell said. "We tried to conceptualize the next evolution of the hotel room."

    The system will be featured at Aria, the 61-story, 4,000-room hotel-casino centerpiece of CityCenter. The 400 hotel rooms at the Mandarin Oriental and the 400 hotel rooms at the Harmon Hotel will also use the technology. Both high-rises have condominium components that will not include the system. The all-residence Veer Towers and the Vdara condo-hotel are also not included.

    The system, developed by the Control4 Corp. of Salt Lake City, allows guests to save their settings for lights, television, music, room temperature and draperies from an easy-to-use remote. The room also recognizes the guest when he or she enters or leaves.

    The technology includes keyless door systems and a 42-inch high-definition flat-screen television that allows guests to attach laptop computers and plug-in devices for MP3 players. The television also serves as a communications center that automatically displays messages, such as voice mails and other information.

    Despite all the features, Campbell said the system is easy to use.

    "That was one of the keys for our upper management," Campbell said. "It's as easy for me as it is for my 78-year-old father who doesn't use technology and bought a cell phone for the first time. Everything is right in front of you on the TV screen with very simple guide."

    The television also serves as the clock radio, with the alarm feature no longer needed. Guests can wake gradually through controlled temperature, lighting, curtain openings and preferred music.

    "I put the system in my house at my own expense and that's now how I wake up," Campbell said. "I was sort of the beta test for the system."

    Each hotel room will be networked with 1 gigabit of bandwidth for wireless Internet capabilities. Campbell said the wireless connection will be eight times faster than the average hotel guest room in the United States, allowing guests to download music or free Internet content.

    In addition to the hotels, CityCenter includes 2,600 high-rise condominiums and Crystals, a 500,000-square-foot retail, dining and entertainment district and a $40 million public art program.

    Contact reporter Howard Stutz at hstutz@reviewjournal.com or 702-477-3871.

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    inthebiz wrote on September 16, 2008 05:34 PM: i agree this town is OVER .
    Its a perfect microcasm of the entire country . Its gonna be the fancy smancy "the rich" and the cheapo Bottom of the barrel "the poor"
    If you cant step it up and over spend from the middle than dont even come because all we have is table limits that are too high for the middle class which is disappearing just like the mid range hotels ... if u cant over spned on the fancy restaurants then done even come u can just go to Outback at home
    VEGAS is OVERRRRR and im over it !!!!!!!!!!!!!!


    Report abuse

    Smile! wrote on September 16, 2008 12:44 PM: Sure, these room rates will just be a tad over Motel 6!


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    luvvegas wrote on September 16, 2008 12:00 PM: Vegas is still a great affordable sun destination for people in the Washington State and British Columbia. I haven't known anyone this year who's cancelled their annual trip to Vegas. Flight costs are still very reasonable. However, I can sympathize with the people who drive to Vegas as the cost of gas is a definite a factor.


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    Dang wrote on September 16, 2008 11:02 AM: I would like to go to LV for a few days (from Knoxville, TN) but I cannot afford to. Regular gas peaked here last Fri-Sun at $4.99 and is now at $4.49. Combine that with energy costs and local property taxes and forget about it.


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    stevemincer wrote on September 16, 2008 09:11 AM: Haha. What a perfectly times "feel good" press release.

    Nobody's coming to Vegas anymore, guys.


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    The Man wrote on September 16, 2008 07:54 AM: Do You think MGM really cares about middle America? they abandoned us YEARS ago. They are now after the Trust Fund babies. And since this project is half owned by the country that brought you 9/11, they have to do the bidding of the terrorists and roll out the red carpet for the oil rich scum bags of the world that will come here under "diplomatic immunity" Middle America gets the shaft


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    mauna loa wrote on September 16, 2008 02:38 AM: All sounds great, but who is going to fill the room. Mom & Dad from middle America is broke, gas is around 4 dollars and the markets are going down. I think we are headed for some bad times over the next 4 years. Would like to hear from others, see what they think.