Home subscribe manage Las Vegas Review-Journal
  Jobs Cars Homes Shopping Travel Weddings Golf Best of Las Vegas Photo   Search:

RECENT EDITIONS
Thu Fri Sat Sun Mon Tue Wed

Living


EXPERT PANEL: TIPS ON TIPS

Figuring appropriate gratuity for service can be confusing for consumers







If Las Vegas had an official handshake, one of the palms would conceal a dollar bill. It may be oversimplifying matters to say that ours is a town run on tips, but nowhere else will you find such a high percentage of citizens driving to their minimum-wage jobs in luxury cars.

"The tipping is better in Las Vegas than most places, because so many of the tippers work in service industries themselves," said Michael Politz, publisher of Food and Beverage Magazine.

Newsvine Digg Fark Technorati reddit StumbleUpon del.icio.us Slashdot Propeller Mixx Furl Twitter MySpace Facebook Google Bookmarks Yahoo! Bookmarks Windows Live Favorites Ask MyStuff myAOL Favorites

Most Popular Stories
  • LOOK CLOSELY: Lost Vegas
  • Say goodbye to the same old thing
  • MIKE WEATHERFORD: Shows' dreams actually delusions
  • NFL FOOTBALL: LINE UP FOR A NEW SEASON
  • APPETIZERS: Stratta at Wynn Las Vegas aims to provide stellar Italian food
  • APPETIZERS: Stratta at Wynn Las Vegas aims to provide stellar Italian food
  • Busting Out
  • LIFE ON THE COUCH: Socialite Kardashian is reality shows' common denominator
  • LIFE ON THE COUCH: Las Vegas chef's 'Project' chokes up viewers, participants
  • Flexing His Muscles
  • OLD STANDBY: A TRUE CLASSIC
  • OLD STANDBY: A TRUE CLASSIC



  • Traditionally, gratuities were considered -- hence, the word -- gratuitous.

    "The original point of tipping was to say that I've had especially good service, and I want to acknowledge and reward that," said Mary Herczog, author of "Frommer's Las Vegas" and "Las Vegas For Dummies."

    Forty years ago, notes Florozeen Gray, president of the Protocol Etiquette School of Nevada, the change left over from a transaction was accepted and appreciated.

    However, as Gray noted, "in today's society, we set a standard on tipping." A specific percent or dollar amount is expected to be rendered after a specific service is provided -- as long as it's not provided poorly.

    It's not surprising then that tip-takers have grown to take what should be considered gifts of appreciation for granted.

    "Workers have been forced into this position, some of them, by the bottom-line stinkers, who are cheating their employees and expecting that their customers will make up for what is their responsibility, which is to pay their employees what they're worth," said Herczog.

    In fact, since 1994 -- when the IRS instituted the Social Security tip credit -- servers have been paying taxes on their tips.

    "And, as the employees had to report what their tips were, I'm sure the business owners saw that these minimum-wage people were making some good money," said Gail Sammons, chairwoman of the Hotel Management Department at the University of Nevada, Las Vegas.

    Accordingly, the base salaries of the most heavily tipped jobs usually do not keep pace with the cost of living.

    "A small gesture of a few dollars could have a great impact on the life of someone in the service industry," Gray said. "Plus, it is the right thing to do."

    But how much do service providers deserve ... and do they always deserve something?

    The Review-Journal surveyed five service-industry experts, seeking to gauge the proper gratuities for 24 commonly tipped Las Vegas services -- if they're performed well.

    Remember to check if a service charge, normally 15 percent to 18 percent, is already included in your bill, and adjust your tip accordingly.

    Gail Sammons

    Chairwoman of the Hotel Management Department at the University of Nevada, Las Vegas

    Waiter: 20 percent

    Waiter for a comped meal: 25 percent

    Cocktail server: 15 percent to 20 percent, $1 per drink if comped

    Bartender: 15 percent to 20 percent

    Sommelier: 10 percent

    Restaurant maitre d': $10 for an upgrade

    Cab driver: 15 percent to 20 percent

    Food deliverer: 20 percent

    Valet parker: $2 in, $2 to $5 out

    Bellhop: $2 to $5 per bag, depending on weight

    Concierge: 10 percent of the service

    Maid: $5 per night

    Room service: 20 percent

    Washroom attendant: $1 to $2

    Dealer: 10 percent if you're winning, $1-$2 if you're losing

    Poker dealer: n/a

    Slot jackpot: 10 percent

    Skycap: $2 to $5 per bag, depending on bag weight

    Airport overflow parking van driver: $2

    Hairstylist: 20 percent

    Shampoo person: $1

    Manicurist: 20 percent to 25 percent

    Massage therapist: 15 percent to 20 percent

    Pool attendant: $1 to $2

    Mary Herczog, author, "Frommer's Las Vegas" and "Las Vegas For Dummies"

    Waiter: 15 percent

    Waiter for a comped meal: 15 percent

    Cocktail server: 15 percent

    Bartender: 15 percent

    Sommelier: Zero; they're just doing their jobs. I don't get the point of that.

    Restaurant maitre d': Zero; unless you're trying to bribe them for a table, then it's $20

    Cab driver: 15 percent

    Food deliverer: $1 to $2

    Valet parker: Zero in, $1 out

    Bellhop: $1 per bag

    Concierge: Zero

    Maid: $2 per night

    Room service: 15 percent

    Washroom attendant: Loose change

    Dealer: $1

    Poker dealer: $1

    Slot jackpot: Zero; to hell with that, that's mine

    Skycap: $1 per bag

    Airport overflow parking van driver: Zero

    Hairstylist: 15 percent

    Shampoo person: Zero

    Manicurist: 15 percent

    Massage therapist: Zero

    Pool attendant: Zero

    Florozeen Gray, president of the Protocol Etiquette School of Nevada

    Waiter: 15 percent to 20 percent

    Waiter for a comped meal: 15 percent to 20 percent

    Cocktail server: 15 percent to 20 percent

    Bartender: 15 percent to 20 percent

    Sommelier: 15 percent to 20 percent

    Restaurant maitre d': As much as $20

    Cab driver: 15 percent; 20 percent if baggage is loaded and you're helped in and out of the taxi

    Food deliverer: 10 percent

    Valet parker: Zero in, $2 to $3 out

    Bellhop: $1 per bag; $2 if bags are carried to your room

    Concierge: $5 to $10

    Maid: $1 to $10 per night, depending on how messy your room is

    Washroom attendant: $1

    Dealer: n/a

    Poker dealer: n/a

    Slot jackpot: n/a

    Skycap: $1 per bag

    Airport overflow parking van driver: $2 to $3

    Hairstylist: 10 percent to 20 percent

    Shampoo person: $5

    Manicurist: 15 percent

    Massage therapist: 20 percent

    Pool attendant: Zero

    Michael Politz, publisher, Food and Beverage Magazine

    Waiter: 20 percent

    Waiter for a comped meal: 20 percent to 30 percent

    Cocktail server: 20 percent

    Bartender: 20 percent

    Sommelier: Zero; why tip them, they're on salary. And you're tipping the (sommelier) for their advice on wine that they're pushing for the restaurant to make more money on?

    Restaurant maitre d': Usually, zero, but if people are in front of you and there's no other way to get in, maybe $20 a person.

    Cab driver: Round up to the nearest $5.

    Food deliverer: 10 percent to 20 percent

    Valet parker: $2 to $3 in, $2 to $3 out. But $20 if the sign says "valet full." (Mr. Jackson always has a spot waiting for him.)

    Bellhop: $5 per bag.

    Concierge: Zero

    Maid: $10 per night

    Room service: 20 percent

    Washroom attendant: $2, but that doesn't mean I don't hate it. You can't wash your hands without tipping someone a buck? There are times that I won't even go into the restroom.

    Dealer: 10 percent of your winnings

    Poker dealer: n/a. I play video poker. I never tip the machine.

    Slot jackpot: $50 to $100

    Skycap: $5 per bag

    Airport overflow parking van driver: Zero

    Hairstylist: $10 to $20

    Shampoo person: $5

    Manicurist: $5

    Massage therapist: Zero, you just pay for the service

    Pool attendant: $5

    Rick Garman, writer for vegas4visitors.com and author of "Moon Handbooks Las Vegas" and the "Complete Idiot's Guide to Las Vegas"

    Waiter: 15 percent

    Waiter for a comped meal: 15 percent

    Cocktail server: $1 per drink

    Bartender: $1 per mixed drink, 50 cents for opening a bottle

    Sommelier: 10 percent

    Restaurant maitre d': Zero, unless you're attempting to get something out of it, then $20

    Cab driver: 10 percent to 15 percent

    Food deliverer: 15 percent

    Valet parker: $1 in, $1 to $2 out

    Bellhop: $1 to $2 per bag

    Concierge: Zero, if the concierge is getting you something you could have gotten yourself. But if they're getting you something you couldn't get on your own through your contacts, 10 percent of the cost.

    Maid: $3 to $5 per night, depending on how messy the room is

    Room service: 15 percent

    Washroom attendant: $1, that's one of my biggest pet peeves. I can get my own paper towels?

    Dealer: The amount of a bet on a significant win, and $5 to $10 if you're having fun on shift change.

    Poker dealer: n/a

    Slot jackpot: $20 to each person you're dealing with.

    Skycap: per bag $2 to $3

    Bell transit overflow parking van driver: $2

    Hairstylist: 10 percent

    Shampoo person: 5 percent

    Manicurist: 10 percent

    Massage therapist: 10 percent

    Pool attendant: $1 to $2



    Leave Your Comment 19 Reader Comments
    Terms & Conditions
    The following comments are provided by readers and are the sole responsiblity of the authors. The reviewjournal.com does not review comments before publication nor guarantee their accuracy. By publishing a comment here you agree to abide by the comment policy. If you see a comment that violates the policy, please notify the web editor.

    Some comments may not display immediately due to an automatic filter. These comments will be reviewed within 48 hours. Please do not submit a comment more than once.
    Current Word Count:

    Jessica Taylor wrote on April 23, 2008 04:58 PM: I love that someone decided it would be necessary to put a tip scale in an article. Unfortunately, the people that were choosen for this are obviously not in a tipping industry. I am a stylist at TOO HOTTIES in Green Valley. This is a high in salon where u are not only paying for a service that can either be done well or NOT, but an atmosphere. We pride ourselves in customer service, a clean/ nice salon, and a well trained staff. Every new stylist in Nevada spent somewhere between $16,000 and $21,000 just for school!!! Its absolutely ludacris that someone would tip me or anyone else in the area $1-$5. That would let me know that my service was horrible. Please reconsider re-writing this article after doing some research to consider other possobilites in tipping.


    Chuck wrote on April 21, 2008 03:25 PM: You did more damage to Las Vegas than you could ever know with these low tips. Thanks to you people who work for tips can no longer afford the paper!


    No Tippin Pippin wrote on April 18, 2008 03:51 PM: U Ain't Getting Nothing. That's why they call me no tippin Pippin but you can call me Scotty.


    Will I AM wrote on April 18, 2008 03:49 PM: I'll give you a tip. Get out of my way and give me my free drink.


    Mark wrote on April 17, 2008 06:11 PM: Mary Herczog is completely ridiculous. Maybe she should talk to some service industry people before she considers herself an "expert". Her tipping guide is telling people to make sure they get the WORST service possible. As a local valet, I would ask her, if people tipped valets $1 thirty years ago (which they did), how is that an appropriate gratuity when gas is $3.50 a gallon??? Some expert... tell her to go write another book with useless information, because apparently she doesn't check her facts.


    Rachel wrote on April 17, 2008 05:40 PM: My opinion on tiping is that I'm not "rewarding" good service, I'm BUYING good service in the future. Service employees will remember a good tipper. The housekeeper will clean your room earlier and leave plusher towels and more toiletries in your room upon receiving a $5 tip your first morning there. Your car will appear at valet parking much faster if the attendant knows he/she will be getting a good tip. Employees will go beyond their call of duty to help a guest if they know they are getting a good reward. And vice versa...


    jennifer wrote on April 17, 2008 04:29 PM: your opinoin is obvously from one who has NEVER worked in the SERVICE industry. I am a massage therapist and am personally disgusted by some of these peoples responses. I went to school for a year to do what i do. Not everyone can do my job. It is sad to know that people like mary herczog actually sells books to potential Vegas vacationers. i will be sure not to read it!


    Curtis wrote on April 17, 2008 03:09 PM: Mary Herczog says (regarding Sommelier), "Zero; they're just doing their jobs. I don't get the point of that."

    Umm, all of them are "just doing their jobs." So, using Mary's logic, none of these people should get tips.

    This article is a joke.


    walt wrote on April 17, 2008 01:33 PM: WITH INFLATION THESE FIGURES ARE OUT OF CONTROL.TO AVOID TIPPING,I DO TAKE OUT.


    Tax on tips wrote on April 17, 2008 01:15 PM: Which profession pays tax on everything they make DEALERS THERE THE ONLY ONE. The rest all get away with not paying


    Read All Comments