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Is there ever a time you shouldn't leave a tip? Our experts disagree

While our panel of tipping experts agrees that lowering a standard tip for substandard service is appropriate, it split on whether the tip should ever be eliminated.

"If you receive a level of customer service where you never want to go back to that place again, there's absolutely no reason to tip," said Rick Garman, writer for vegas4visitors.com and author of "Moon Handbooks Las Vegas" and the "Complete Idiot's Guide to Las Vegas."

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  • Mary Herczog, author of "Frommer's Las Vegas" and "Las Vegas For Dummies," agreed.

    "I know there are waiters who are serving people who are just flatly careless," she said. "So I don't think of it as stiffing. I think it's reasonable to say, 'You weren't good and therefore I'm not going to give you a tip.'

    "The question is, do people exploit that, or are they being honest about it?" she added.

    Florozeen Gray, president of the Protocol Etiquette School of Nevada, said it's never proper to stiff, no matter how poor the service seems.

    "At times, humans behave poorly because of various circumstances impeding their life during a given moment," she said. "A person of substance would take that into consideration and always leave a token of appreciation, regardless of the service rendered."

    Similarly, Gail Sammons, chairwoman of the Hotel Management Department at UNLV, said she would never stiff an employee in a frontline position.

    "I've been in a lot of those positions," she said, "and I just know that these guys are gonna walk out of there with nothing in their pocket that night and they might need bus fare."

    Michael Politz, publisher of Food and Beverage Magazine, said he recommends leaving a standard tip for substandard service.

    "But let the manager know about the problem," he added.



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    What the?? wrote on May 04, 2008 11:29 AM: From reading the comments, i thought I was reading the Sun.... Not the RJ. "
    Pay a higher salary" - "stop tipping" - "make it even for everyone". Europe does this and look at the mess they are in.. But than again, we are becomming the nanny state where everything is done (or not) for the sake of the masses. Sad commentary


    Nine Mile wrote on April 21, 2008 06:47 AM: I don’t get TIPS for the job I do, I’m a truck driver I bring you your food. My days are long, well not day’s nights; a short day is 12 hours. I work most holidays, weekends, in bad weather outside, there are time that I wish I could see the end of the hood forget the road. I still get to my destination, then after driving hundreds of miles I get out of the truck and unload the product. I have done things to help out my costumers that are not my job, just because they needed my help. They have thanked me but didn’t give me money, but I didn’t expect to be tipped. Now many of you demand to be tipped, even if you give me poor service, for doing your job, and you want 20% holy cow if I was tipped that, well let’s not go there. The worst service I ever received was from a restaurant that added the gratuity to the bill; I will not go to an establishment that forces gratuity down my throat. Management/business should pay their employees more, government shouldn’t allow less pay for tipped jobs! But to be fair, 1) I really like my job, 2) The company I work for pays me a very good wage


    PAIN MANAGEMENT wrote on April 20, 2008 05:48 PM: For everyone of you that are living here in Las Vegas and dont know what tipping means...Educate yourselves on History of Las Vegas and how it became known Worldwide... Why would people from every part of the world & different walks of life would come here to work??? This is how las vegas was built, Entertainment, Fine dining and Gambling..

    All these so called experts on tipping aint no experts at all..They dont know the foundation of Sin city is made of,do research on that subject youre trying to be expert on or work the front lines so you can get a clue of what tipping is all about.

    If you don't like to tip or your just plain cheap don't tip. No one is putting a gun on your head and forcing you to leave your pennies and nickles...


    GERARD wrote on April 18, 2008 07:41 AM: I AM IN THE RESTAURANT BUSINESS ABOUT 40 YEARS. I PRETTY MUCH SEEN IT ALL....THERE ARE A LOT OF PATRONS WHO COME IN TO YOUR PLACE WHO ARE MISERABLE AND IN A BAD MOOD, THOSE PEOPLE JUST LOOK FOR SOMETHING WRONG,SO THEY CAN COMPLAIN AND GET A "FREE
    BEE" AND DONT HAVE TO TIP YOU. SPECIALLY
    HERE IN VEGAS PEOPLE NEED TO BE EDUCATED.
    A LOT OF US STILL WORK FOR MINIMUM WAGE !!!!!!
    SOME BUSINESSES APPLY THE GRATUITY AUTOMATICALLY AND I THINK ITS JUST RIGHT.


    The logic and history of tipping wrote on April 17, 2008 11:37 PM: http://money.cnn.com/2001/10/07/pf/tipping/ In 1972, George Foster, Professor Emeritus of Anthropology at UC Berkeley, looked at the origins of words meaning "tip" or "gratuity" in several language. He found that, frequently, it evolved from 'drink money' -- supporting the idea that the practice began in eating establishments. Foster theorized that tipping started with a desire to avoid envy on the part of the server and to send the message that the server should have a drink at the customer's expense.
    acronyms weren't popular in English until the 1920s


    Greedy wrote on April 17, 2008 10:31 PM: Why should a server get tips and the busser who does more work only get hand-out from the server if lucky. The janitor is as important but nobody gives a hoot about them, if the place was unclean then there would be no customers to tip. I warned my servers to tip the bussers fairly or I would put a twin tip container on each table with one marked busser. It was a delight to not have to keep finding bussers as the servers woke up.
    Tipping in some overseas casino's is not allowed so the casino ends up getting it all and pays larger wages to all employees, this is a better system. When Casino owners wake up they will stop tipping to dealers and only have to pay $12 hr for turning cards,dealers should keep real quite or this will happen. Tipping is not good for employee satisfaction as those that don't get tips are always not happy when they are a part of the chain to customer satisfaction.
    NO person is more important than another.


    DB Cooper wrote on April 17, 2008 03:13 PM: I am usually a decent tipper, 15 to 20 percent. What gets me though, is that 20 years ago a standard tip was 10 percent. Thus, a $10 check garnered a $1 tip. Today, that same $10 meal costs $30. The food is three times more expensive so the tip would be tripled, even at the "old" ten percent rate. Assuming meal costs have kept pace with inflation, the 20 percent tipping standard essentially means tipping expenses have more than doubled inflation. How long before 30 percent is considered the "standard?"


    Jake wrote on April 17, 2008 01:32 PM: Tipping has gone out of control in our society. You can't go anywhere without seeing a tip jar shoved in front of your face. There seems to be a HUGE sense of entitlement in the food industry. The price of food at full service restaurants has gone up while the service seems to have generally gone down. I served tables while I was in college and I was an over-tipper for several years after I graduated. Those days are over. You start at 15% and the tip can go up or down according to how good/bad the service is. Amazingly, I receive much better service overseas where the tip is included. You would think you get better service here, but the sense of entitlement prevents this from happening.


    karagat shunsar wrote on April 17, 2008 01:05 PM: I LEAVE A 10% TIP ON BAD SERVICE. A $5 TIP ON A $50 CHECK GETS THE POINT ACROSS. I CAN'T IMAGINE A SERVICE SO HORRIBLE THAT I REFUSE TO LEAVE A TIP.


    The Real Meaning of TIPS wrote on April 17, 2008 01:05 PM: TIPS stands for "To Insure Prompt Service" and was originally started in England. When you entered an establishment, you placed money in a box by the door. Depending on how much you placed in the box, you either received fast or slow service. Like most things, we Americans reversed this and now tip for service after a meal or service. I understand some professions rely on tips because they are not earning minimum wage but the bottom line is - Tipping was always intended as a way to reward someone for going above and beyond what they are getting paid by their employer to do - THEIR JOB. As a waiter, it is your job to take care of me the diner. Bring water, make sure I have bread, etc. If you are knowledgeable, pleasant and quick (or at least explain why something is taking longer than expected) you will receive a tip. The other problem with tipping is that is has gotten out of control. It used to be 10%, then 15% and now it's as much as 20 or even 25% for good service. Before we know it, it will cost as much to ti someone FOR DOING THEIR JOB as it costs to actually order and eat the meal. Ridiculous.......
    There are also many other jobs where people go above and beyond and receive nothing more than a "Thank You" for a job well done. In restaurants, the fear is that servers will do something to your food if you are unpleasant or seem not to be the kind of person who tips well (See the movie "Waiting").
    Do your job, take home your paycheck and if you aren't making enough money to ride the bus, get a new job.


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