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IMPROPER REMODELING: Harrah's reopens 501 rooms

Closed areas were under a 25-day fire watch

Harrah's Entertainment has reached a turning point in recovering from bungled remodeling projects at two of its local hotels.

A block of 501 guest rooms at Harrah's Las Vegas returned to active use by patrons on Friday, Harrah's Entertainment executive Jan Jones announced the same day.

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  • Those rooms were pulled from service due to remodeling that had been performed without permits or inspections. They are located on floors four through 19 of the hotel's Carnivale tower. Those floors no longer need a fire watch, which is round-the-clock patrolling by personnel with two-way communication to report any fire, Marybel Batjer, another Harrah's executive, said Saturday. The rooms were out of service for 25 days.

    A smaller block of 87 rooms at the Rio also returned to service earlier last week. Those rooms were shut down for less than 25 days. At that hotel, fire watches continue on floors three through 17, plus 19, of the Ipanema tower.

    "There is nothing wrong with the life safety system on those floors" on fire watch at the Rio, Batjer said Saturday. "The remodel was done on those floors without a permit. Until those floors have a proper occupancy release, there will be a fire watch."

    Jones said Friday in a written statement, "We continue to make substantial progress in addressing renovation issues." The statement included an update on counts of hotel rooms affected by the improper remodels.

    Teams of investigators and inspectors from the county building division, county fire department and representing Harrah's Entertainment are present at the two properties to explore the extent of undocumented remodeling, determine repairs for any substandard work, and inspect new work.

    In a Sept. 27 statement, the county acknowledged that Clark County Development Services, which houses the building division, was prompted by the Las Vegas Review-Journal to reopen a complaint investigation into the Rio remodel. It received the original complaint in August 2006, but did not follow up until February 2007. In a single day, a supervising building inspector then visited the Rio and submitted a four-paragraph report closing the complaint.

    According to his report, the work was cosmetic only "and included new (electric) receptacles, switches, switch plates, ... carpet, flooring, wall paper, new sinks with countertops, and new toilets all of which requires no permits."

    To weigh claims of significant remodeling made by Fred Frazzetta, an electrician who filed the complaint, the newspaper researched building permits and plans for the Rio. It interviewed Frazzetta and five others who had worked on the Rio remodel, rented two types of rooms in the Rio's Ipanema tower, and sought the evaluation of a construction consultant.

    Spokesmen for Harrah's Entertainment, the world's largest gaming company, have declined to let media photograph the exploratory or repair processes at the two hotels. Clark County is taking photos during the course of work, but will not release them until the work is over, as part of a public report detailing the steps taken, county spokesman Stacey Welling has said.

    This week, the Clark County Commission is expected to review and approve a contract for a process audit of how the building division handles complaints, including the one filed by Frazzetta.

    Harrah's Entertainment will not pay any county fines for defective or undocumented remodeling, despite its corporate stature and the extent of the remodel. "Our whole focus is code compliance without being punitive," Assistant Clark County Manager Phil Rosenquist said in early October.

    But Clark County recently filed three complaints against Harrah's Entertainment with the Nevada State Contractors Board for performing construction work without permits at the two hotels, and at a warehouse it owns at 3665 W. Twain Ave.

    According to Jones' Friday statement, 1,535 guest rooms at the Rio underwent remodeling outside the safety procedures required by law, which include submitting plans, obtaining permits and passing inspections. Of the total, 1,392 rooms underwent lesser undocumented remodeling, with permits now applied for and "minor work to be done in (the) near future." Another 56 Rio rooms that underwent more significant remodeling now either have work under way or permit applications pending.

    At Harrah's Las Vegas, 667 guest rooms were involved in improper remodeling, according to the statement. Only 166 rooms at that property are still awaiting remediation to bring them up to code.

    Frazzetta was fired from Harrah's Las Vegas in June for, in his words, "six light bulbs." He had the bulbs in a backpack when he was leaving after his shift. He said he had verbal permission from a supervisor to borrow them, but forgot to obtain a written "backdoor pass." He said he wanted to compare two types of bulbs in a friend's kitchen. He also had in his backpack an unauthorized copy of an OSHA inspection report for Caesars Palace, which is another Harrah's property.

    Frazzetta said he is choosing temporarily to stay unemployed in order to pursue what he describes as a safety campaign against Harrah's Entertainment. Last week, he voluntarily spent six hours taking questions from lawyers with Gibson, Dunn & Crutcher, a Los Angeles law firm hired by the management of Harrah's Entertainment to look at internal events related to the controversial remodel projects.

    According to Frazzetta, he answered questions about the remodel work, remodel supervisors and the people he believes made decisions about the remodels.

    He also said he talked about his theory that certain middle managers at the Rio, Harrah's Las Vegas and the parent company took company materials or fixtures for personal use, and used company labor for improvements at managers' homes.

    Frazzetta said the lawyers were familiar with material he had passed along to a complaint hot line for Harrah's employees, as well as discussions he had with managers during his employment about his safety concerns.

    Throughout the investigation and remediation at the two hotels, Harrah's executives have emphasized the value the company places on guest safety.

    But Frazzetta has said he is waiting for the company to publicly apologize. "I'm still looking for criminal charges."

    A recent investigation revealed that required fire caulking was missing in certain penetrations of walls or concrete floors at the Rio and Harrah's Las Vegas. The caulking is designed to prevent smoke or fumes from traveling from a fire to new areas of a building.

    Also, the county recently accepted an engineering report commissioned by Harrah's, which verified that post-tension cables, which are imbedded in concrete to strengthen it, had been exposed or cut in several locations in the Rio tower. But engineering calculations show the slab is "still adequate to support all code required loads," according to an Oct. 15 letter from the firm, Culp & Tanner.

    "What's the difference," Frazzetta asked, "between someone going in with a gun to a 7-Eleven ... and a company that did illegal remodel work, which they broke the law, and they left behind a public fire safety issue that could have been on the same level as the MGM Grand?" The 1980 fire claimed 87 lives.

    A section of Nevada law that deals with safety in public accommodations lists a criminal misdemeanor for failing to do "reconstruction of existing hotels ... in accord with pertinent state laws, rules and regulations." Each day a violation is present constitutes a separate offense.

    The Rio remodeling was finished in early 2006, according to workers interviewed. Some of the Harrah's remodeling appears to have taken place in 2006.

    Contact reporter Joan Whitely at jwhitely@reviewjournal.com or (702) 383-0268.



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    sad wrote on November 06, 2007 05:50 PM: Money in my pocket, money in my pocket the IRS don't know and fred has no lightbulbs for his sockets. It is not who you know it is how well you blow and Clarke county elected and managerial are like my favorite bird.

    THE SWALLOW.

    Do not ask what our county can do for you but how can your county do you.



    Quit your bitchin here and start a majority uproar on accountability.

    When you have residents of Clarke county in a majority asking for answers at the door you get results on a blog you get humor for the after shift bar room.


    JB8824 wrote on November 06, 2007 08:27 AM: Hey Watcher,

    You have posted on every article trying to defame the whistle blower since this went public. I would love to meet you in person just to see what kind a slimy corporate snake you are. I know Fred personally and have been listening to his complaints against Harrah’s for over two years. He made every effort to right this wrong internally and everyone up the Harrah’s corporate ladder has shined him on. Wouldn’t it be nice to finally see that one part of our government is not corrupt? We know that corporations have little choice, most are corrupt, though it seems very clear that our elected officials have been purchased as well. Sadly, it seems that no one is to blame and it will be business as usual. No one gets fired! No fines are levied! Watcher, if you think this is justice I would say you are likely involved in this criminal activity. You should be ashamed!


    watcher wrote on November 04, 2007 10:16 PM: Mr. Frazzetta you stated in your interview with channel 8 news that all you wanted was public safety and all work permitted and done correctly. You got what you want. So what are you after now? Why do you keep going?


    LV Contractor wrote on November 04, 2007 09:25 PM: Once again I ask: Mr. Frazzetta, what were the asbestos levels? And I'm still wondering why you are not happy now that everyone is "safe". You seem a bit overzealous with the crimminal charges thing. I smell vendetta, not concern for public safety. Who is it you're after anyway? One other thing, you always want us to reveal who we are but I've noticed that we still don't know who "god" is. Never mind, he is obviously another disgruntled employee "worried" about public safety.

    Oh, nice job Ms. Whitely, I see by your wording you're not taking everything Mr. Frazzetta says as fact now. Thank you.


    justice wrote on November 04, 2007 08:57 PM: watchin ' Dog don't expect for heads to roll over at the county expect for mismanagement to occure and the reward is a pay raise, remember the airport land deals. The airport director gave land to his friends then he got a big fat pay raise. Ms. Valentine is in the bed with too many people to loose her job, it will be just wishful thinking. They will hire outside consultants to tell them what they already know, wasting the taxpayers money again. HAS ANYONE TAKEN A SECOND LOOK AT WHAT IS GOING ON WITH THE LEGAL ISSUES REGARDING THE COUNTY COURTHOUSE AND THE JAIL, MORE OF THE TAXPAYERS MONIES OUT THE DOOR. WHO IS WATCHING WHO??????


    j wrote on November 04, 2007 08:34 PM: Please!!!! Who "borrows" light bulbs???


    tl wrote on November 04, 2007 03:33 PM: And this suprises who???????


    Fred Frazzetta wrote on November 04, 2007 02:34 PM: Harrah's must have a lot of influence in this city to get away with doing major remodel work without permits, without inspections and leaving behind fire safety hazards in their hotel rooms...and as of yet not even one fine and not even one charge has been filed against them by anyone. Mr. Maddox has still not disclosed who helped him falsify his Rio Hotel Investigative Report/Memorandum, which closed the case back in February. Unless there is more to the story...Mr. Maddox should have no reason not to reveal the persons he walked the Rio Hotel with during his "fantasy" inspection. As well Mr. Maddox has not disclosed just what plans he used in making his determinations.

    Harrah's still has more things to come clean with...they have not been totally honest about all of their illegal remodel projects yet. And we haven't seen the end of the story on post tensioned cables either. And of course there is still the asbestos issues...Harrah's exposed their valued employees to asbestos at two of their hotels in the course of different remodel projects, and in so doing they managed to break both state & federal laws! Mike Whitehead/Roman Empire Development should be very proud of himself as he not only exposed his workers to asbestos at the Flamingo...he went one step further by not giving his employees the required asbestos locations before they started their remodel work as required by the law. Then Mr. Whitehead denied knowledge of water leaks down the tower which needed to be repaired in the very area that the asbestos was present, and yes folks those repairs were done without protection for either the workers or guests. Who did Mr. Whitehead lie to about the leaks?...OSHA - great job Mike keep up the good work!


    j green wrote on November 04, 2007 02:12 PM: I hope this engineer is self supporting as he will never work in Las Vegas agin.
    He is part of the problem for having done the work and then getting fired and now is trying to look like a good guy instead of the inferior worker he is.


    Watchin' Dog wrote on November 04, 2007 12:13 PM: I want to see heads rolling at the county. But, instead, they're awarding a contract for an audit of how complaints are handled. Isn't that nice. Valentine works the broom while Reid holds up the carpet.
    Frazzetta did a great service by bringing all of this forward, but now maybe he'd be smarter to shut up.
    How many light bulbs does it take to compare two types of light bulbs? Six. "Choosing to stay temporarily employed." Yeah, right.
    And, there are many, many differences between a gun at a 7-11 and fire code violations.


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