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ANOTHER HARRAH'S WOE: Flamingo safety scrutinized

Worker tells county that equipment cannibalized

Workers at the Flamingo Las Vegas cannibalized a piece of safety equipment on one guest floor to obtain a part so another floor would pass a fire inspection, according to a carpenter who gave a statement to the county Fire Department on Thursday.

John Houk, one of the man's supervisors, was suspended Friday, pending investigation, Marybel Batjer, a Harrah's Entertainment spokeswoman, said Friday evening.


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  • The incident adds a third local Harrah's-owned resort to the list of properties found to have questionable hotel remodeling or maintenance. The other two are the Rio Hotel and Harrah's Las Vegas.

    "We looked at the 26th and 23rd floors, and we looked at other floors. And we discovered (emergency fire doors) aren't all operating as they should. We will do a complete inspection of the hotel," Deputy Chief Girard Page of the county Fire Department said Friday afternoon.

    "The known good system on (the cannibalized Flamingo floor) was left in a degraded condition, and guests on that floor were not properly protected," the carpenter, Chuck Gillenwater, told the Review-Journal on Friday morning.

    He said his employer, Roman Empire Development, laid him off Thursday.

    Batjer learned about the incident from the Review-Journal on Friday afternoon. She inquired, then reported back that the hotel made the required repairs as soon as the fire department pointed it out.

    "Anything that would put into question the safety system is of utmost importance to us," said Batjer, a vice president.

    She added that Roman Empire Development, a subsidiary of Harrah's Entertainment that does in-house construction and remodeling, laid off 14 workers Friday because remodeling jobs were ending. Batjer said she didn't know particulars of Gillenwater's departure.

    A union carpenter, Gillenwater, 44, said superintendents asked him in mid-November to remove a component for the emergency door closure system on the 23rd floor of a guest tower, and then install it on the 26th floor.

    He did so, but said he felt bad and secretly reported it to the county fire department on Nov. 30, after he had again been asked by superintendents to swap out a different safety component to solve yet another problem with emergency fire doors in a Flamingo corridor used by overnight guests.

    According to Gillenwater, his bosses were "nonchalant" about asking him to swap out equipment. He said on the second request, he told them, "No, order the freaking parts. Do it right." He had been employed by Roman Empire for several months, and also worked at the Flamingo about a year ago.

    He estimates safety on the 23rd floor was less than optimal for at least 10 days, from the first switch of equipment to Nov. 30, when he phoned the Fire Department.

    Page confirmed Friday that Gillenwater first contacted the fire prevention bureau on Nov. 30, then came in Thursday for a more formal discussion. On Thursday, fire department inspectors were already at the Flamingo investigating those concerns when Gillenwater showed up at the Fire Department headquarters on Flamingo Road to give his account.

    The district attorney's office instructed the Fire Department not to release Gillenwater's statement because it is part of an active investigation, Page said.

    Fire inspectors, he added, did not shut down the involved floors or mandate a fire watch -- a 24-hour foot patrol to monitor fire safety. They found that certain emergency doors did close, but did not self-latch, which Page said did not qualify as an immediate life-safety hazard.

    Page declined to discuss whether Gillenwater's supervisors intended to evade fire codes. Some sections of the Flamingo Las Vegas are old construction. And equipment, including emergency doors, can start to fail with age, Page noted.

    The carpenter said he is distressed at what he took as a cavalier attitude by his immediate bosses at the Harrah's subsidiary: "You're in the limelight, and you're doing this? What bugs me, I'm the worker bee."

    Gillenwater said that before going to the Fire Department he had telephoned Tom Adams, a higher-level employee at Roman Empire Development. He said they talked about the swapping of safety components at the Flamingo. He said Adams did not seem to know what the superintendents had ordered the carpenter to do.

    Gillenwater belongs to Local 1977 of the United Brotherhood of Carpenters and Joiners.

    In speaking of Harrah's "limelight," Gillenwater was referring to recent publicity about deficiencies in construction and failure to obtain permits or inspections for remodeling projects at the Rio and Harrah's Las Vegas, which in October resulted in closing about 700 rooms between the two properties.

    Most of those rooms have been investigated for building code violations, corrected and returned to the hotels' inventory for guest use.

    Friday marked the reactivation of 51 suites on the 19th floor of the Rio's Ipanema tower, according to an update Harrah's Entertainment issued on Thursday. Five suites on that floor still need inspection. Five other Rio rooms also remain out of service, on the 13th, 16th or 18th floors of the Ipanema.

    At its sister property on the Strip, Harrah's Las Vegas, 237 guest rooms are still out of service. Affected are floors 19-23 in the North Mardi Gras tower, floors 29-35 in the North Carnivale tower, and floors 34-35 in the South Carnivale tower.

    Contact reporter Joan Whitely at jwhitely@reviewjournal.com or (702) 383-0268.

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    Report abuse

    PAT wrote on December 12, 2007 11:38 PM: Kent wrote on December 11, 2007 08:00 PM:
    Chuck is a disgruntled employee who " in my opinion" is as sharp as a marble'same as Fred.

    GLAD ITS YOUR OPINION, BECAUSE IT MEANS NOTHING. 17 YEARS THERE TELLS ME JONES AND LOVEMAN WOULD DO ANYTHING FOR MONEY. THET CAN'T HELP IT. ITS IN TERE GENES.


    Report abuse

    Kent wrote on December 11, 2007 08:00 PM: Chuck is a disgruntled employee who " in my opinion" is as sharp as a marble'same as Fred


    Report abuse

    Fred Frazzetta wrote on December 09, 2007 12:48 AM: The only thing that we don't have at this point is dead bodies - and I am thankful for that. What we do have are people that should be protecting the public, but are instead doing one great job protecting Harrah's. I am not shy so let's take a look at the names: Richard Maddox, Supervising Inspector Clark County Building Department; other onsite Clark County Inspectors; Greg Franklin, Manager; Ron Lynn, Director; Virginia Valentine, County Manager; Clifford Jeffers, Assistant Civil DA; Christopher Lalli, Assistant Criminal DA; Sandra Baker, Assistant Fire Chief; Kurt Gottschalk, Deputy Fire Marshal; Fire Chief Steven Smith; Deputy Chief Girard Page; LVMPD; AG's Office; County Commissioners; Senator Reid; Las Vegas FBI Office; State OSHA; and yes there are others. From what I hear from my sources inside of Harrah's that the Fire Department Inspectors are actually doing their jobs...maybe their bosses should start doing theirs as well! Sure looks like Mr. Maddox had some great role models to follow after. You should all be ashamed of yourselves, but you aren't and it doesn't look like you will anytime soon. Harrah's should have positions for everyone of you...those "thank you jobs" - for doing such a great job for them while you were supposed to be serving the public and looking after their safety. Is there not one of you willing to stand up and do the right thing? Harrah's knows what they did, they know that they broke the law & put people in danger, but they still don't care and they are continuing to show all of us that they feel they are above the law... What is most disturbing is the fact that the above mentioned people are letting them get away with all of it! Great Job!


    Report abuse

    Mamamia wrote on December 08, 2007 08:53 PM: I applaud Mr. Gillenwater for his honesty and loyalty in his actions for trying to do the decent thing for the safety of others. However, there is an old saying that goes, "No good deed goes unpunished". Unfortunately, that is the attitude some idiots take instead of trying to protect innocent people whose lives might be compromised in these situations. Still, I thank you, Mr. Gillenwater and hope you are rewarded for you good conscience. We need more like you!


    Report abuse

    Craig Seifert wrote on December 08, 2007 05:28 PM: I have been following the stories about the casino/hotel remodeling work and I get the impression that the casino/hotel operator Harrah's seems to be above the ordinances/laws and there will be minimal sanctions if any. Has someone forgotten that 20 years ago or so there was a major hotel fire on the Strip and people died? Isn't that why our elected body has promulgated ordinances to ensure or minimize that from ever happening again? At any rate, its clear to me, its another illustration of Las Vegas ju$-uS.....


    Report abuse

    J wrote on December 08, 2007 05:27 PM: old rocker wrote on December 08, 2007 11:59 AM: Uh, J, I doubt the general economy of Clark County could weather such a shutdown.:

    Uh, what would the death of a few hundred tourist's do to the economy in a fire?

    Especially, if it comes out, that the death's could have been prevented, but corners where cut for the all mighty dollar and the county did nothing to prevent it.

    Which is going to be worse, closing them down and doing the inspections now, or waiting until after a fire and then trying to play catch up?


    Report abuse

    Fred Frazzetta wrote on December 08, 2007 04:26 PM: The reason Harrah's Entertainment, Inc. has not been charged with anything in this mess that they have created is simple...the people responsible for protecting you (DA's Office, Clark County Building & Fire Department, AG's Office, OSHA) are more concerned about the economic impact to Las Vegas if this goes further. Let me remind you Harrah's not only has done ILLEGAL Remodel Projects since the mid 1990's, but they also left behind very real & now documented Public fire safety hazards, and in the course of these remodel projects they exposed their workers/employees to asbestos as well. Wouldn't it be great to hear from Bombard Electric who has done the electrical fixes, or maybe Thor Construction Inc. Carnival Towers at Harrah's, how about the Fire Inspectors at the Rio & Harrah's Properties, let's not forget Mr. Maddox and his falsified report, and if we are really lucky we will get to see pictures of the open walls at the properties showing the fine remodel work that Harrah's did which left their valued guests and employees in jeopardy.

    We can only hope that an entity with integrity decides to open up a real investigation and make those responsible for this accountable for their actions. I suggest they start with Tom Jenkin, Mike Nasby, Tom Adams, Mike Whitehead, Leon Vermillion and George Kirkwood...the personnel at Harrah's that were directly involved in the remodeling. They should be able to lead investigators to those above them that were aware of what they were doing. I am sure that Ford Contracting, Siemens Fire Safety or Statewide Fire Protection Companies can explain why as licensed contractors they failed to pull permits on these remodel projects. All the above mentioned people & companies broke the law, they knew what they were doing...making it a WILLFUL act!


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    Steve wrote on December 08, 2007 02:59 PM: Old Rocker: I agree with J on this one, maybe building inspectors need to shut them down and do inspections, if the economy suffers, to bad, I am prepaired for such an event.


    Report abuse

    Kevin wrote on December 08, 2007 02:53 PM: Pathetic, for all the high casino prices we and tourists pay for thier services and to find out another hotel is putting that money more into thier pockets instead of properly maintaining hotels show how greedy and pathetic these casino mogules are. This town didn't have half the problems it did when Frank "Lefty" Rosenthal and his pals ran this town.


    Report abuse

    PAT wrote on December 08, 2007 01:03 PM: NEW CONSTRUCTION AT CAESARS PALACE. THE FRONT PART OF CAESARS OLD SECTION, WILL BE CLOSED. BUILT IN THE 60'S IT IS PACKED WITH ASBESTOS. THE COMPANY AND THE CITY DOWNGRADE IT TO SMALL AMOUNTS OR NONE. IF YOU KNOW ANYTHING ABOUT ASBESTOS,YOU CAN'T DO A CLEAN UP WITH PLASTIC AND DRYWALL. THEY WON'T TELL THE TOURIST, AND THEY SURE DON'T CARE ABOUT THERE WORKERS. SO BREATH DEEP MY FRIENDS, "GARY LOVEMAN" WILL SMILE ALL THE WAY TO THE BANK.
    "Now all the morons could post there spin that there isn't any asbestos circulating through the heating and cooling systems".


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