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DOUG ELFMAN: This is one 'Star Trek' episode that ends badly






This year, Las Vegas has been losing one community-of-customer center after another -- entertainment hubs where people of like minds find each other.

Gone: The Guggenheim Hermitage Museum was a gathering space for art lovers.


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  • Kaput: "Second City" was a focal point for fans of sketch comedy and improvisation.

    Expired: The profitable "Spamalot" was a core for Monty Python followers.

    And now after 10 years, the money-making "Star Trek: The Experience" is on its way out in September because the Hilton and the Experience's owner, Cedar Fair Entertainment Company, couldn't come to terms on a new contract.

    This situation is a horrific tragedy of ridiculous proportions. It is the biggest hit so far to a community of entertainment fans (or hard-core customers, if you prefer to think of them that way). No, I'm not a Trekker. I don't even watch "Star Trek" shows.

    But you see, Trekkers don't just take the Experience rides in hydraulic spaceships, staffed with dramatic actors. They eat at the Trekker restaurant Quark's and mingle in the Experience lounge, all day and all night, in ways that are friendlier and more embracing (with a sense of humor about themselves) than maybe every other hotel lounge in or around the Strip.

    "We are heartbroken," Experience fanatic Francine Lebrato said this weekend. "No matter who's sitting next to you, you can talk to them."

    That's exactly right. The Experience experience inspires loyalty and camaraderie, as it speaks to people bound together by deep narratives and history weaved by TV series, books, films and Web sites.

    Thousands of people have gotten married at the Experience. A few years ago, Francine (a property manager) and Gerry Lebrato (a mechanical engineer) wed in a "Star Trek" ceremony, then moved from Pittsburgh to Vegas so they could meet like-minded friends at the Experience restaurant and lounge three times a week.

    "We're coming here every night until it closes," she said.

    "About a month ago, we decided it was our duty," he said.

    "We're gonna need a liver transplant on Sept. 2," she said.

    And then?

    "There's no reason to come here anymore," she said.

    Francine and Gerry met more Trekkers this weekend at Las Vegas' annual "Star Trek" convention, which packed the Experience to capacity with conventioneers -- some wearing green otherworldly makeup or spaceship outfits -- who also asked questions of "Star Trek" actors and crew, and got their autographs.

    The convention will be back for at least next year, though Francine and Gerry doubt they'll attend much. All the Experience workers -- all 160 of them -- will be gone, as well as lounge regulars, and the cast of characters -- Klingons, Vulcans, Borgs and so on -- who talk in character and pose for photos.

    One of those lounge characters is the Borg Three of Six, played by a "Second City" improvisational actor who stayed in character the entire time I interviewed him. Three of Six is a human who became a Borg and yearns to be human again. He speaks logically but in a curious and kindly human voice.

    When a fan's camera doesn't work at first, Three of Six doesn't miss a beat: "We're accustomed to human failure."

    I asked him what will happen to Trekkers after the Experience closes.

    "They will have to find another place to inebriate. These humans use alcohol to tolerate the presence of others" and to mate, he said.

    Three of Six, standing tall in Borg garb, his left arm concealed in a robotic contraption, has bonded with many regulars.

    Some time ago, a Trekker walked into the Experience lounge just after a doctor told her she was dying of inoperable breast cancer. She didn't feel right talking to friends or family. Instead, she headed to the place she felt at peace, surrounded by Trekkers, and found comfort in talking to Three of Six for hours.

    "She just needed someone who would listen to her and not judge her," Three of Six says softly. "This is one of the few places humans are accepted for who they are."

    Three of Six has witnessed hundreds of weddings at the Star Trek Experience. There have been thousands of ceremonies here. Brides and grooms wear traditional outfits of Klingons, Vulcans and other "Star Trek" lineages, although there are no big Betazed weddings here, since Betazed humanoids marry in the nude, and the Hilton's not down with that.

    Trekkers who walked by Three of Six this weekend were alternately full of the usual Experience joy, or devastated and furious about its conclusion.

    "The city's imploding upon itself!" a guy said at me in passing.

    Another, Mike Ajlouny, who runs mac-pro.com, flew in from San Jose, Calif., once again, and spent nearly $1,000 at the Experience. "It's my world," Ajlouny said.

    His world is not only going away, it might get destroyed. CBS-Paramount helped shape the Experience and owns the intellectual property rights. So it will take back and lock up museum pieces, like Capt. Kirk's costume and Spock's coffin. It will consider hauling away entire spaceship bridges. But everything the studio doesn't want will be destroyed, as contracts stipulate, to keep workers from putting any of it up for sale on eBay.

    If that's not enough of a slap in the face to Trekkers, they also have to deal with rumors that Michael stupid Jackson is thinking of performing in the space. (This may be the worst possible insult, because, as you know, Michael Jackson is a horrid, despicable weirdo.)

    Outcry is international. "Star Trek" fans around the universe, so to speak, have entered the grieving stages of anger, depression, denial and bargaining.

    Some fans have called on "Star Trek" actors to fund the Experience. Some threatened to picket the Hilton, though that didn't happen during this weekend's convention. Some threaten to create a "human chain" to stop the dismantling.

    Others want some company, any company, to move the Experience to Los Angeles or Orlando. For 10 years here, the Experience logged shows every 20 minutes or so, every working day, says Chad Boutte, director of operations and marketing.

    "We've done the most shows in Las Vegas, in the history of Las Vegas," Boutte claims.

    "Ninety percent (of fans) have said they're never going to return to the city," Boutte says. "They're angry. They're ANGRY."

    The Hilton will lose the community of customers, obviously, as well as movie promotions for next year's highly anticipated "Star Trek" movie, directed by J.J. Abrams of "Lost" fame and co-starring Winona Ryder and Leonard Nimoy.

    "The new film is going to give the whole 'Star Trek' thing a boost and stimulate people to get even more involved," Walter Koenig, who played Chekov in the original TV series, told me.

    Paramount executives were hoping to promote the movie at the Hilton. That plan is now dead, as the Experience is closing on Sept. 1. That night, after the final show, the entire crew and former cast members will be decommissioned in the hotel, for all to see.

    Some in attendance that night may or may not include frequent Experience-goers Matt and Lisa Tintle of Reno. This weekend, they took their two daughters, Hannah, 7, and Sarah, 10, to absorb the whole Experience before its end.

    The couple attended the opening night 10 years ago when Lisa was pregnant with Sarah, or as Matt says, "She was still in gestation."

    On Saturday, the family dressed the part, all four wearing "Star Trek: The Next Generation" uniforms. The kids were buoyant, being kids and perhaps not understanding the full ramifications of its closing.

    Or maybe they were following the optimistic footsteps of their dad, who resists acceptance about the passing of the Experience. He cites the creator, Gene Roddenberry, who was the original Mr. Audacity of Hope.

    "Roddenberry had hope for the future. So there's always hope this will reopen in another time in a different form," Matt Tintle says. "How can you take down something so beautiful as this?"

    Doug Elfman's column appears on Mondays, Tuesdays and Fridays. Contact him at 383-0391 or e-mail him at delfman@reviewjournal.com. He also blogs at reviewjournal.com/elfman.

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    LJ Warner wrote on August 15, 2008 12:54 PM: The closing of this one-of-a-kind attraction is just one more reason to not visit Las Vegas. My husband and I don't gamble so we have visited Vegas for the entertainment, concerts etc. If we didn't go to the Star Trek Experience itself we would eat at Quark's and shop in the store there. Heck when we had a problem with our car and needed to park it for a while the LV Hilton was where we stopped to have dinner. It was a brief respite from the problem sitting in their parking lot. We will really miss the attraction. It's to bad that Cedar Fair couldn't or didn't try to move the Experience to one of their amusement parks; Knott's Berry Farm would have been a good choice with it's proximity to Hollywood and there they have enough property they could have made it a stand alone attraction outside the park itself.


    Leslie Tallosi wrote on August 14, 2008 07:26 AM: Why will I ever go back to Las Vegas? Some days while sitting at my desk on a depressing winters day I will pull out my pictures of the Experience and cheer up, remembering sitting in Quarks, and sitting on the bridge. If I ever do return to Vegas, forget the Las Vegas Hilton.


    Bob & Melanie wrote on August 13, 2008 08:37 PM: The Star Trek the Experience wove a tapestry of 10 years of wonderful magic coupled with the unique interaction of the character actors (UNSUNG HEROES THE BEST THEATER COMPANY ANYWHERE) live in the moment as the aliens creating their personal moment just for that individual that never to happen again in the longest running play anywhere ever, thanks for the memories.

    It was a place to rest and renew your spirit and an atmosphere that created lasting friendships I got married there renewed my vows and refreshed my body and soul mind laughed and definitely cried and healed there.
    I was there the day it opened. In the ten years I have been there at least 2000 times if not more.

    The place is an incalculable loss to this community and its closing and destruction of the priceless artifacts museum and set pieces is a cultural travesty. And will always be blight on the city of Las Vegas that will never be erased.

    If all good things must come to an end then why does the bad stuff last forever?
    <30>


    stte always wrote on August 13, 2008 05:55 AM: Star Trek the Experience was one of the most unique theme and theater concepts ever conceived
    Sadly it was built at the end of the Vegas family era when the fun was geared for the middle class patron just like it was when mob ran this town.
    But the corporations have replaced the “mob” with high class greed and corporate model

    Because STTE was based on the family model it must go It a matter of economics and here is the proof why the contract between the hilton & Ceder fair that rents the space from the Hilton was not renewed On May 12, 2008, a foreclosure auction for Michael Jackson's Neverland Ranch was canceled after an investment company, Colony Capital LLC, purchased the loan. Jackson was in default on the $24.5 million owed on the 2,500-acre property
    Colony capital owns Resorts international that owns the LV Hilton
    Talk about live long and prosper


    Leslie Adams wrote on August 12, 2008 06:42 PM: I, too have enjoyed the Star Trek Experience and am very sad at its demise.
    I would hope that it could be moved to another venue so us Trekkers could continue to enjoy it.


    Francine wrote on August 12, 2008 01:34 PM: There has been so much negativity from people who don't understand where others are coming from. Star Trek the Experience has come to mean so much more to Gerry and I than just a place for Star Trek "stuff". The tears during the decomissioning will be for the friends we won't be able to see anytime we want too. This is not about the "aliens" or "bartenders" but the people we've gotten to know and hang out with and love. As for the decomissioning ceremony...it's just a way for all of us to have closure with something that has become very special to us and holds great memories. STTE has become our "local" hangout just as I'm sure others have a local hangout. While the aliens and crew members of the series and movies are not real, the actors, bartenders, servers and retail workers are very real at STTE and they are about to lose their jobs. We've also made really great friends since going there and a lot of them won't be coming to town any more. So TrekDees and SpockJock instead calling us a whack job or stupid maybe you should have stopped in more often and made the same friends that we did.


    Gerry wrote on August 12, 2008 07:19 AM: TrekDees,
    Wow. Nice to see that some people have nothing better to do than to trash other people. Why did you even bother to read the article? Or did someone have to read it to you? God forbid someone would want to say something nice about a fun place that's closing. Why don't you make yourself feel even better and trash all the great people who work there too? They're losing they're jobs. A lot of fans have become very attached to that place and it will be sad to see it go. The whole thing being a trek fan is all in fun and I guess you just don't get it. What's your idea of fun? Pulling wings off of flys? Why don't you just crawl back under the rock you came from? Idiot.


    SpockJock wrote on August 11, 2008 03:43 PM: I visited the Star Trek experience and it was awesome! I got to bang this hot betazed Humanoid in the back room - she was unbelievable!! I also got to beam up to a few planets, which is really exciting too!! (Note: see how stupid this all sounds?)


    TrekDees wrote on August 11, 2008 03:40 PM: Gerry,
    You are a whack job. Decommissioning ceremony? Tears? Wow - I supposed you believe that Captain Kirk is real too you bozo. LOL


    Gerry Lebrato wrote on August 11, 2008 01:38 PM: Doug,
    Thank you for including myself and Francine into your article. Very well written. It was a pleasure talking wit hyou. There's so much more we would have liked to have said, but we could have gone on all day about the closing and what it means to us and all the people we've spoken to at the Experience and during the convention. We'll be there on the last day and will be part of the decommissioning ceremony. I'm sure a lot of tears will be shed that day. It's a shame that we have to lose such a wonderful place. Thanks again.


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