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LETTERS: Bartenders with bad attitudes get what they deserve

To the editor:

I was appalled to read the comments by various bartenders in your recent feature, "Mind Your Manners: Raising the Bar." I have been a patron of nearly every bar mentioned in your story, and I have never seen any of the negative behaviors attributed to bar-goers upon initial intro to the bar.


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  • Jennifer Harvey of the Lucky Bar complains about "yelling out, waving hands, (or) snapping fingers to get a bartender's attention." Guess what? That only happens when a bartender is "busy" chi-chatting or kowtowing to gamblers as opposed to taking care of the customers at hand. She goes on to say, "Sometimes we'll even make you wait longer." Oh really? And you wonder why your tips are abysmal?

    Patricia Richards from Parasol Up states she may have "110 things in her head" which prevents her from attending to patrons in a timely manner. Perhaps bartending is too cerebral for her.

    "Everyone is in a hurry. ..." Yes, they are -- they are in the bar to drink and socialize, not to stand around and wait for overpriced drinks while the bartender contemplates the theory of relativity.

    Ms. Richards recommends eye contact in order to hurry service -- this was the best piece of advice in the article. As long as the eye contact is acknowledged and followed up upon by the bartenders. When they don't follow up, that is when the hand raising and finger snapping likely begins.

    Tommy Smith, Revolution Lounge manager, recommends standing at the bar and waiting your turn. Let's face it, the customer who does that, particularly at a busy Strip dance club, might be waiting 20 minutes or a half hour for a drink.

    The only bartender in your story who really seems to have an understanding of who the customer is and what they expect is Drew Levinson of The Bellagio. Be assertive but not aggressive is his advice -- that is how you get a drink in a busy club in Las Vegas.

    As far as the complaints about people asking them for advice on what to drink -- that is no different than someone getting in a cab and asking to be taken somewhere "fun." Often they will end up at the very bars these whiny bartenders represent.

    The bartenders who were the focus of your story came across as lacking customer service skills and appreciation for the customer (feigned by one or two of them).

    Most of all, though, they appear to have a feeling of entitlement -- you better tip well for good service, rather than I will provide good service to earn my tips. Sorry. You work in the service industry: Adjust your attitudes.

    Rick Evans

    LAS VEGAS

    Wage hike

    To the editor:

    Hats off to the current gang of public servants on the Clark County Commission. They may have learned a lesson from their esteemed mentors -- former commissioners Dario Herrera, Lance Malone, Mary Kincaid-Chauncey and Erin Kenny. Rather than run the risk of begging for tax-free bribes from their special-interest masters or trying to hide expensive perks from snooping investigators, they opted for voting themselves pay raises (Review-Journal, Wednesday).

    It's good to know the county can afford this when School District Superintendent Walt Ruffles -- he of the 53 percent pay raise in July 2005 -- is whining and sniveling about a lack of money.

    What the citizens of Nevada really need are ballot initiatives preventing elected officials from voting themselves and other elected or appointed officials pay raises -- and, from preventing elected and appointed officials from receiving pensions.

    John Oreschak

    LAS VEGAS

    Spending priorities

    To the editor:

    Thank you, Knight Allen (June 21 letter) for the information about teacher salaries compared to the private sector. That is very valuable data.

    "Average" salaries and benefits, however, do not tell us what "starting" salaries might be. Chances are, a first-year teacher views the salary as inadequate. But, didn't we all when we first began our careers?

    Back then, though, (for me it was 1965) we did not expect to buy a home or even to live alone. We had a roommate or two. And we learned to manage our meager take-home pay and forgo owning a car, unnecessary groceries or much in the way of entertainment. But, we managed.

    After a number of years, I was able to then afford those "extras" which are now deemed "necessities."

    It's all about prioritizing.

    Linda Dahlquist

    HENDERSON

    Pay standards

    To the editor:

    In response to the Thursday letter by Knight Allen on teacher salaries:

    Has Mr. Allen ever thought to compare the average pay of other professionals against teacher pay? The average private-sector wage he cited, $39,208, includes everything from high school dropout, minimum wage employees to top-ranked surgeons. What is the average pay of other professionals in the Las Vegas Valley?

    This would include people with similar educational levels who also must hold state certification to perform their jobs for instance: engineers, lawyers, doctors, architects, certified public accountants and nurses.

    I think Mr. Allen is a victim of his own ignorance of statistics. Perhaps a refresher course by an educator could help him understand the appropriate application of the use of statistical averages, unless of course his goal was to further confuse our citizens and victimize teachers with more propaganda.

    Has Mr. Allen ever looked into what the firemen, policemen, attorneys and doctors earn on average?

    I only ask that people apply some common sense to the teacher pay dilemma. We would gladly accept a fair wage increase to keep our wages from falling victim to the same high costs as everyone else (the 4.9 percent to which Mr. Allen alludes includes a 2 percent cost-of-living adjustment, increased wages from step increases (these are in place of merit raises and average less than 1 percent) as well as raises that come from teachers attending additional post graduate college coursework -- for which we pay and receive no reimbursement.

    Nick Ungaro

    LAS VEGAS

    Hot air

    To the editor:

    I could not stop a big grin upon reading your front page wire story this week, "Hot air fuels gas cost debate." Admittedly, I am not bright enough to agree with or dispute the physics involved in the expansion and contraction of gasoline versus the cost.

    Like many voters, however, I am astute enough to realize that most of the "hot air" blows from Washington, D.C., and has nothing to do with climate change.

    AL Ciricillo

    LAS VEGAS

    By the numbers

    To the editor:

    So, John L. Smith correlates political polling numbers with credibility ("Poll numbers show Gibbons climbing out credibility hole," Wednesday Review-Journal)?

    Mr. Smith mocks Gov. Jim Gibbon's May favorable rating of 28 percent as "down in Bush and Cheney country." But the good news for Gov. Gibbons is that even at his lowest moments he never dipped to the 19 percent favorable ratings (latest Rasmussen poll) of Nevada's favorite son, Majority Leader and Democrat Harry Reid.

    Dick Cheney's favorable number doubles that of Nevada's most notorious politician. I wonder why an astute observer of politics such as John L. Smith would omit any mention of such damning data?

    I guess there is more than just polling data to research when trying to objectify who is and is not credible.

    JEFF SMITH

    LAS VEGAS

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    D wrote on November 22, 2007 07:44 PM: It's true you get what you deserve. Crappy service...crappy tip. I've been a bartender (And I would LOVE to do it again)and I made good money. Thats because MY main focus was:
    1. Taking care of the guest.
    2. Treat them like I would want to be treated.
    Say hi to them, ask them how is the day/night going for them. If they don't want to respond and be jerks then big deal.I mean really thats what I was there for, to do a job. Sometimes I got stiffed or have someone thats not so cool it's just part of the game. But someone else ALWAYS made up for it (Like getting a hot chicks number and its real or getting flashed by a hot chick or better yet getting a 20 spot on 3 drinks because you responded to the guest quickly after they had a rough day (Believe me it happens).Sometimes you just gotta put yourself on the other side of the bar. Bartending is sooooo easy its all about COMMUNICATION with your people. But for the bartenders that make people wait and don't even acknowledge the guest cause of race or by the way they look (And you know who you are) are the ones that take advantage of a great job and the possibility of landing something even better than what they have (Think about it for a sec). And its true sometimes guest get a little impatient and do the "finger snapping thing", but what worked for me was I would say "Hey, as soon as I'm done helping out this person I'll be right with ya" 9 times out of 10 it always worked.


    Travis wrote on June 23, 2007 04:44 PM: DJ, I appreciate your perspective. I don't know the exact statistics of what areas are of biggest need, but I know that Special Ed and Math are two of them. You are right that it costs more to educate certain groups of students, but unfortunately the school district is responsible to find the best way to address their educational needs. Schools cannot legally educate only the majority, that is what No Child Left Behind addressed. It requires schools to have all students testing at their identified proficiency by 2014 (I'm almost certain that is the year, but I'm not 100%).

    More research into how funding is used for education would be very welcome. Some of these programs require more funding, but like I said earlier, schools can't choose the students they are responsible to educate.

    Again, I think your perspective raises some very interesting and important ideas that should openly be discussed. I believe education should be well funded, but I don't want to simply be throwing money away. We can all work together to find an acceptable and reliable solution, but only with open and honest dialogue.


    DJ wrote on June 23, 2007 04:01 PM: Travis,

    Do you know what kinds of teachers they're looking for? They always say "teachers" without designating either an over-all need or specific needs in targeted areas.

    For instance, somewhere recently I read that they were only looking for Special Ed. teachers...with the costs of medicine and various specialized types of therapies rising exponentially, doesn't this area of service need to be more closely examined?

    And what about all the extra kinder-garten teachers needed, haven't heard any hard statistics on that, either.

    I'm tired for being squoze for money for more "teachers" when there are controversial areas slurping up an inordinate amount of funds from the rest of the educational system, the system that's there for the purpose of educating the majority in the first place.

    If there are some areas of "education" that are deep-drinking from the common water barrel, we need to seriously examine the relevence of some of those other services the school district is providing. Should the school system be responsible for those extras or are there other areas of remediation/assistance/help that could be chipping in?

    It's not a matter of discrimination, either, it's a matter of how to allocate limited resources so the most individuals possible can reap the genuine benefits intended from an educational system.

    What's your take on that?


    Travis wrote on June 23, 2007 12:52 PM: Ellen, you are completely right. The unfortunate part is that teachers have no say in district administrative decisions, but we are the ones most often publicly attacked for the administrations flaws. The district level administrators are in the position to either make or break this district, not the individual teachers, and they seemed destined for collapse. Stories of qualified and experienced teachers and administrators not being hired during an ever-growing teacher shortage just add to the evidence of problems at the top. That is unless improprieties exist, which seems to be where all of this is leading.


    Ellen wrote on June 23, 2007 12:27 PM: Good point on Ruffles. When he was CFO he spent money like it was play money from a board game. It made you just want to shake him and ask if he'd waste his own money as much as the taxpayers money. The new CFO is no better and Ruffles continues to have his head in the sand on issues that are clearly fiscally irresponsible. Through in a dysfunctional board making lousy decisions (with the exception of Mrs. Janison) and you have a house of cards at CCSD that will some day collapse from lack of leadership and misdirection.


    disco wrote on June 23, 2007 09:59 AM: In response to Nick Ungaro - Please. How could anyone with a straight face argue that teachers should get paid as much as attorneys and doctors? First of all, attorneys and doctors have about twice as much schooling, and I'll dare say their cirriculum is at least 10 times more difficult than the materials that teachers master en route to earning their license. Also, performing open heart surgery or trying a case with extremly complex legal issues and tens of millions of dollars at stake is many times more stressful than teaching, even on the worst days, no matter how ill-behaved little Johnny has been.

    I think teachers' starting salaries are not that different from most other recently-minted bachelor-degree holders in other fields. It's just that these other "professions" don't have the lobbying arm that teachers do to whine all the time. My message is this: You knew teaching wasn't a lucrative career when you chose it. I regeret that you are feeling the financial squeeze of your decision. If you really can't handle it, go back to school (like the doctors and lawyers) and get a new career. Teachings should never teach because of a financial incentive. Teaching is a calling. Either heed the calling and quit complaining or get out.

    Also, please quit using the word "profession" to describe what teachers do. Yes, licensure is a requirement that teachers hold in common with other professionals, but there is more to it than than. By traditional standards, the three professions are medicine, law, and clergy.


    Randy Bolton wrote on June 23, 2007 09:40 AM: Reduce Firemen's and Policemen's wages.

    This idiocy was suggested in this forum a few days ago. Watch the news - 9 'over paid' firemen died in the line of duty this week. Policemen face the possibility of death or injury every shift they work. Policemen and Firemen can retire earlier than I could, they have a retirement higher than mine.

    THEY DESERVE EVERY PENNY OF IT! I have no objections to the compensation they receive.

    Thank you Ladies and Gentlemen of the Police and Fire Departments'. I appreciate the service you give this community.


    Randy Bolton wrote on June 23, 2007 09:32 AM: John Oreschak's idea is interesting. Personally, I would rather have Commissioners who are paid well for doing their job, and who's performance results in their re-election or defeat. I have a a deep seated distrust of any politician who wants a low paying job. That sign indicates to me a person who is interested in power and personal glory. Who knows what they will do in office to cement their power?


    bruce wrote on June 23, 2007 07:20 AM: Mr. Oreshack's recommendation of a ballot initiative to prevent politicians such as the Clark County Commission from voting themselves pay raises would have been a good idea -- were it not for the fact that the politicans and unions just made the ballot initiative process so hard that the new requirements are probabaly unconstitutional, and will tie the most progressive and controversial petitions up in court for years rather than trusting the voters to decide. They are always one step ahead, John....


    Nancy Gentis wrote on June 23, 2007 04:53 AM: It obvious a overpaid teacher failed Knight Allen when he was comparing educator's salaries (most with master's degrees) to the private sector's average wage which includes high school students part time jobs to doctors. Well, Mr. Knight, my teachers did not fail me and I can see you had to compare apples to oranges to
    take a swing at those highly paid teachers.


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